Privacy Policy

1. Who We Are

PivotAllift ("we," "our," or "us") develops mobile applications including ROL: Return on Load and other productivity tools. This Privacy Policy explains how we handle information when you use our apps and website (pivotallift.com).

2. Our Apps

This policy covers all PivotAllift applications, including:

• ROL: Return on Load - Trucking load profitability calculator
• Future apps as released

3. Information We Collect

3.1 Information Stored Locally (On Your Device)

Most data in our apps stays on your device and is never sent to us:

• Load calculations and saved loads
• Your operating cost settings (fuel price, MPG, etc.)
• App preferences and settings

This data is yours. It's stored locally and we cannot access it.

3.2 Information We May Collect

If you create an account or contact us, we may collect:

• Account Information: Email address and password (if you create an account for syncing)
• Support Communications: Messages you send us for help
• Basic Analytics: App crashes, feature usage (anonymized), device type

3.3 Information We Do NOT Collect

• Your location (GPS)
• Your contacts
• Your photos or files
• Financial or payment information (handled by Apple)
• Individual load details or business data

4. How We Use Information

• To provide and improve our apps
• To respond to your support requests
• To fix bugs and improve stability
• To understand which features are useful

We do NOT use your information for advertising or sell it to third parties.

5. Data Sharing

We don't sell your data. Period.

We may share information only in these limited cases:

• Service Providers: Companies that help us run our apps (hosting, crash reporting) under strict privacy agreements
• Legal Requirements: If required by law
• Safety: To protect against fraud or security threats

6. Data Security

We protect your information using:

• Encryption for data in transit (HTTPS/TLS)
• Encryption for any stored data
• Regular security reviews
• Limited employee access

7. Your Rights

You can:

• Access: Request a copy of any data we have about you
• Delete: Request deletion of your account and data
• Export: Export your local app data anytime
• Opt-Out: Disable analytics in app settings

To exercise these rights, email privacy@pivotallift.com

8. Children's Privacy

Our apps are designed for professionals and are not intended for children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy occasionally. We'll notify you of significant changes through the app or email. Continued use after changes means you accept the updated policy.

10. Contact Us

Questions about privacy? Contact us:

11. California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination

We do not sell personal information.